Terms & Conditions

Last updated: 17 August 2026

Welcome to Nordikk Living.

These Terms & Conditions ("Terms", "Terms and Conditions") govern your access to and use of the Nordikk Living website and your purchase of products from our online store.

The website and online store are operated by:

Veridian Commerce Limited
1804, 18/F, Office Plus
93–103 Wing Lok Street
Sheung Wan, Hong Kong

Email: support@nordikk-living.com

By accessing our website, placing an order or purchasing a product from Nordikk Living, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website or place an order.

1. About These Terms

These Terms apply to all visitors, customers and other users of the Nordikk Living website.

They apply to:

  • Your use of our website

  • Your purchase of products through our website

  • Orders placed through our online checkout

  • Communications between you and Nordikk Living relating to an order or purchase

Our Privacy Policy forms part of the information governing your use of our website and explains how we collect and process personal information.

Our Shipping Policy and Returns & Refund Policy provide additional terms concerning delivery, returns, refunds and exchanges.

Where there is a conflict between these Terms and a mandatory consumer right applicable to you, the mandatory consumer right will prevail.

2. Eligibility

You must provide accurate and complete information when placing an order.

By placing an order, you confirm that:

  • The information you provide is accurate and complete.

  • You are legally capable of entering into a binding contract under the laws applicable to you.

  • You are authorised to use the payment method provided.

  • You will use the website and our products only for lawful purposes.

If you are purchasing on behalf of a business or another organisation, you confirm that you have authority to enter into the purchase agreement on its behalf.

3. Products

We make reasonable efforts to ensure that product descriptions, images, specifications and other information displayed on our website are accurate.

However, product images may vary slightly from the actual product due to:

  • Screen settings

  • Lighting

  • Photography

  • Manufacturing variations

  • Packaging updates

Such minor variations do not necessarily mean that a product is defective or materially different from its description.

Where a product has specific instructions, warnings or usage information, customers should read and follow those instructions before using the product.

4. Product Availability

All products are subject to availability.

We reserve the right to:

  • Limit the quantity of products available for purchase

  • Correct errors in product availability

  • Remove products from the website

  • Discontinue products

  • Refuse or cancel orders where necessary

If a product you ordered becomes unavailable after you place your order, we will notify you and, where appropriate, provide a refund for the affected product.

5. Prices

Product prices are displayed on the website at the time of purchase.

Prices may change from time to time. A price change will not affect an order that has already been accepted and confirmed, except where an obvious pricing error has occurred.

Unless expressly stated otherwise, prices displayed on the website do not necessarily include:

  • Shipping charges

  • Import duties

  • Customs charges

  • Taxes, fees or other charges imposed by the destination country

Any applicable charges will depend on the destination and applicable law and may be payable by the customer where required.

6. Pricing and Typographical Errors

We make reasonable efforts to ensure that pricing information is accurate.

However, errors may occasionally occur.

If a product is displayed at an obviously incorrect price and you have placed an order for that product, we may contact you and provide the option to confirm the order at the correct price or cancel the order.

If the order is cancelled due to an obvious pricing error, any payment received for the affected product will be refunded.

Nothing in this section limits any mandatory consumer rights that apply to you.

7. Orders

When you place an order through our website, you are making an offer to purchase the selected products.

After you submit an order, you may receive an automated order confirmation email.

An order confirmation acknowledges that we have received your order. It does not necessarily mean that the order has been accepted.

We may accept or decline an order for legitimate reasons, including:

  • Product availability

  • Pricing or product information errors

  • Payment problems

  • Suspected fraud

  • Incorrect or incomplete customer information

  • Shipping restrictions

  • Technical errors

  • Legal or regulatory requirements

A purchase contract is formed when we accept your order and confirm that the products will be supplied to you.

Electronic communications may be used for the formation and administration of contracts and orders.

8. Order Cancellation by Us

We may cancel an order before fulfilment where reasonably necessary, including where:

  • A product is unavailable

  • There is an obvious pricing or product-description error

  • We suspect fraudulent or unauthorised activity

  • The order cannot reasonably be fulfilled

  • Delivery to the selected destination is unavailable

  • Cancellation is required by law

If we cancel an order after receiving payment, we will refund the amount paid for the cancelled order or affected products, subject to applicable law.

9. Payment

We accept payment methods made available through our checkout.

Our accepted card networks include:

  • Visa

  • Mastercard

  • American Express

Payment must be successfully authorised before an order can be processed.

You confirm that you are authorised to use the payment method provided.

If a payment is declined, reversed or otherwise fails, we may suspend or cancel the relevant order until payment has been successfully completed.

Payment processing may be handled by Shopify and relevant third-party payment providers.

We do not intentionally store complete payment card details on our own systems.

10. Shipping and Delivery

Shipping and delivery are governed by our separate Shipping Policy.

Delivery times displayed on our website are estimates unless expressly stated otherwise.

We are not responsible for delays caused by circumstances outside our reasonable control, including:

  • Customs processing

  • Import restrictions

  • Carrier delays

  • Severe weather

  • Natural disasters

  • Strikes

  • Government restrictions

  • Incorrect delivery information provided by the customer

  • Events beyond our reasonable control

Customers are responsible for providing an accurate and complete delivery address.

Where applicable, customers may be responsible for import duties, customs charges, taxes or other destination-country charges.

Nothing in this section excludes rights that cannot legally be excluded under applicable consumer law.

11. Returns, Refunds and Exchanges

Returns, refunds and exchanges are governed by our separate Returns & Refund Policy.

That policy sets out:

  • Eligibility for returns

  • Return periods

  • Return procedures

  • Refund procedures

  • Exchange conditions

  • Any applicable exclusions

Nothing in our Returns & Refund Policy or these Terms limits mandatory consumer rights that apply under applicable law.

12. Defective or Non-Conforming Products

If a product you receive is defective, damaged or does not conform to the applicable purchase agreement, please contact us at:

support@nordikk-living.com

Please provide your order number and, where appropriate, photographs or other information that helps us assess the issue.

We will review the matter and provide an appropriate remedy where required by applicable law.

For customers in Singapore, statutory consumer rights may apply to non-conforming goods under the Consumer Protection (Fair Trading) Act. Those statutory rights are not excluded by these Terms.

13. Customer Responsibilities

When using our website, you agree not to:

  • Use the website for unlawful purposes

  • Attempt to gain unauthorised access to our systems

  • Interfere with website security

  • Introduce malicious software or code

  • Use automated systems to abuse or overload the website

  • Attempt to obtain products through fraudulent means

  • Provide false or misleading information

  • Use another person's payment information without authorisation

  • Resell products in violation of applicable law

  • Use our website in a way that could damage, disable or impair its operation

We reserve the right to restrict or terminate access to our website where we reasonably believe that these Terms or applicable laws have been violated.

14. Intellectual Property

Unless otherwise stated, all content appearing on the Nordikk Living website is owned by or licensed to Veridian Commerce Limited.

This may include:

  • Brand names

  • Logos

  • Product names

  • Product images

  • Photographs

  • Graphics

  • Website design

  • Text

  • Product descriptions

  • Videos

  • Other website content

You may access and use website content for personal, non-commercial purposes in connection with using our website and purchasing our products.

You may not, without our prior written permission:

  • Copy substantial portions of our website

  • Reproduce our product images for commercial purposes

  • Republish our website content

  • Modify our content for commercial use

  • Sell or redistribute our content

  • Use our branding in a misleading manner

  • Use our content to create a competing commercial service

All rights not expressly granted are reserved.

15. User-Submitted Content

If you voluntarily submit content to us, such as a product review, testimonial, photograph or other material, you confirm that you have the necessary rights to submit that content.

You must not submit content that:

  • Is unlawful

  • Infringes another person's rights

  • Contains malicious software

  • Is fraudulent or misleading

  • Is abusive, threatening or discriminatory

  • Violates applicable law

Where you submit content for publication, you grant Nordikk Living a non-exclusive, worldwide, royalty-free licence to use, reproduce, display and distribute that content for purposes connected with operating and promoting our business, subject to applicable law and our Privacy Policy.

16. Reviews and Testimonials

If our website allows customers to submit reviews or testimonials, reviews should represent the customer's genuine experience.

We may remove content that we reasonably believe:

  • Is fraudulent

  • Is unrelated to the product

  • Contains unlawful material

  • Contains personal information that should not have been publicly disclosed

  • Is abusive or defamatory

  • Violates these Terms

We do not guarantee that every customer review reflects the views of Nordikk Living.

17. Website Availability

We aim to keep our website available and functioning properly.

However, we do not guarantee that the website will:

  • Always be available

  • Always operate without interruption

  • Be free from errors

  • Be free from viruses or other harmful components

  • Always contain current or complete information

The website may occasionally be unavailable due to maintenance, technical problems, updates or circumstances outside our reasonable control.

18. Third-Party Services

Our website may rely on third-party services, including Shopify, payment providers, shipping providers and other technology providers.

Third-party services may be subject to their own terms and privacy policies.

We are not responsible for services or systems that are operated independently by third parties, except to the extent required by applicable law.

19. Limitation of Liability

To the maximum extent permitted by applicable law, Nordikk Living will not be liable for indirect, incidental, special or consequential losses arising from the use of our website or products.

This may include losses such as:

  • Loss of profits

  • Loss of business

  • Loss of revenue

  • Loss of data

  • Business interruption

However, nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

In particular, nothing in these Terms is intended to exclude mandatory consumer rights, statutory remedies, liability for fraud or any other liability that cannot lawfully be excluded or limited.

20. No Exclusion of Mandatory Consumer Rights

Nothing in these Terms is intended to deprive consumers of rights or remedies that cannot legally be excluded.

For customers in Singapore, applicable consumer protection legislation may provide rights and remedies in relation to unfair practices and non-conforming goods.

If a provision of these Terms conflicts with a mandatory consumer protection law applicable to you, that law will prevail to the extent of the conflict.

21. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims or reasonable costs arising from your unlawful use of our website or your material breach of these Terms.

This section does not apply to the extent that the relevant loss was caused by our own breach, negligence or other circumstances for which we are legally responsible.

22. Privacy

Our collection and use of personal information is governed by our Privacy Policy.

By using our website, you acknowledge that you have read our Privacy Policy.

Our Privacy Policy explains how we handle information relating to customers and website visitors, including information processed through Shopify and payment services.

23. Promotions and Discount Codes

From time to time, we may offer promotions, discounts or promotional codes.

Unless otherwise stated:

  • Promotional codes must be used before their expiry date.

  • Promotional codes may not be combined.

  • Promotional codes cannot be exchanged for cash.

  • Promotional codes may be subject to additional conditions communicated at the time of the promotion.

  • We may withdraw or modify a promotion where permitted by applicable law.

Promotional terms displayed at the time of the offer will apply to that promotion.

Nothing in this section permits us to make misleading claims or engage in unfair practices prohibited by applicable consumer-protection laws.

24. Force Majeure

We will not be responsible for delay or failure to perform an obligation where the delay or failure results from circumstances beyond our reasonable control.

Examples may include:

  • Natural disasters

  • Extreme weather

  • War

  • Terrorism

  • Civil unrest

  • Government action

  • Epidemics or pandemics

  • Strikes

  • Transportation disruptions

  • Significant supply-chain disruptions

  • Internet or infrastructure failures

  • Cybersecurity incidents affecting third-party infrastructure

Where reasonably possible, we will take appropriate steps to minimise the impact of such events.

25. Changes to These Terms

We may update these Terms from time to time.

The updated version will be published on our website and the "Last updated" date will be changed accordingly.

Changes will apply from the date they become effective unless otherwise required by applicable law.

Changes will not retroactively alter the terms of a purchase contract that has already been accepted, except where required or permitted by law.

26. Severability

If any provision of these Terms is determined to be invalid, unlawful or unenforceable, that provision will be interpreted or modified to the extent necessary to make it enforceable where legally possible.

The remaining provisions will continue to apply.

27. No Waiver

If we do not immediately enforce a provision of these Terms, this does not mean that we waive our right to enforce that provision later.

Any waiver must be made in accordance with applicable law.

28. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, Returns & Refund Policy and any additional terms expressly applicable to a particular product or promotion, form the agreement governing your use of our website and purchases from Nordikk Living, subject to mandatory applicable law.

29. Governing Law and Disputes

These Terms are governed by the laws of Hong Kong, except to the extent that mandatory consumer-protection laws of the country in which you reside apply and cannot legally be excluded.

Nothing in this section is intended to prevent a consumer from relying on mandatory rights or bringing a claim in a court or forum where applicable law gives that consumer the right to do so.

For Singapore consumers, applicable Singapore consumer-protection laws may apply to the relevant transaction notwithstanding the governing-law provision above.

The parties will first attempt to resolve any dispute through good-faith communication.

For customer-service or purchase-related disputes, please contact:

support@nordikk-living.com

We will make reasonable efforts to resolve the issue before formal legal proceedings are commenced, where appropriate.

30. Electronic Contracts

You agree that electronic communications, order confirmations, invoices and other electronic records may be used in connection with your purchases.

Singapore's Electronic Transactions Act recognises electronic communications in the formation of contracts and provides that a contract is not denied validity or enforceability solely because electronic communication was used.

31. Contact Information

If you have questions about these Terms, your order or our services, please contact us.

Veridian Commerce Limited
Nordikk Living

1804, 18/F, Office Plus
93–103 Wing Lok Street
Sheung Wan, Hong Kong

Email: support@nordikk-living.com

Last updated: 17 August 2026